Utah has become a truly digital state, but before I go further, I want to share a video about our state that was posted to YouTube yesterday.
In addition to being a state of great natural beauty, Utah is a state of hard-working people that have embraced the transition to digital and are now using it to create an advanced economy that leverages technology and innovation in numerous ways.
In 2014, 12 of every 13 Utah households have access to broadband. Almost every home has a PC and the state is increasingly mobile. We implemented a new Utah.gov portal design to reflect these realities using bold graphics and enhanced focus on interactive services.
Now, here is my top 10 list for 2014 (the 13th version, beginning in 2002):
- Progress in Mobile Design. Following the release of our Mobile Strategy in 2013, we have been tracking our progress in adopting responsive design. We have gone from 13% to 60% of sites with responsive design and utilization has continued to grow. That is no small task for a domain with over 30 million pages of content and over 1100 interactive online services. A couple of examples of these new sites include:
"The public expects to be able to interact with their government using new convenient technologies, and with the new services that states like Utah are delivering, that expectation is being met, Sander said. “Particularly Utah has done an awful lot with raising the bar on electronic services, on direct citizen engagement, not just from the push information at them standpoint, but actually opportunities with them to engage and transact and do business with government,” he said. “All three of the As have done a lot in that regard.”
The Utah Legislature continues to fine new ways to use technology to improve public participation, collaborate more effectively, and promote open government. In 2013, the Utah Bill Watch app was a big hit. Improved website design and service delivery was also effective:
From StateScoop: "The Utah Legislature’s website took home the 2014 Online Democracy Award for producing a superior legislative website during the National Conference of State Legislatures’ (NCSL) 2014 Legislative Summit in Minneapolis."
Shepherded by Senator Deidre Henderson and the Utah Transparency Board, SB70 passed the legislature with funding for more transparency and openness, including funding for a new open data portal which will go live on January 1, 2015 and a new central portal for open records requests that will be managed by the Utah State Archives.
UDAF had a busy year, producing a nice upgrade the Utah's Own website, a new mobile app for food safety inspections, and new online services. With the new services in place, beekeepers can update the locations of their hives online, companies that have any type of license with UDAF can pay for multiple license applications and renewals in one batch transaction, and first time license applications can be submitted electronically. While the hive registration service only benefits beekeepers, the two licensing services can benefit all companies that have licenses or registrations with UDAF.